Subject: FW: Tech Support Candidate - Inzamamul Haque Inzamamul
From: Deeksha Dadu <[email-masked]>
To: Livesalesman <[email-masked]>
Cc: Deeksha Dadu <[email-masked]>
Date: Wed, 14 Jul 2021 13:09:13 +0000

Not sure about his accent, keep him waitlisted for now

From: HR Livesalesman <[email-masked]<mailto:[email-masked]>>
Date: Wednesday, 14 July 2021 at 4:43 PM
To: Deeksha Dadu <[email-masked]<mailto:[email-masked]>>
Subject: Fwd: Tech Support Candidate - Inzamamul Haque Inzamamul

Hi Ma'am,

He is all good to go for EPOS. His English is good. Having 4 years of experience in tech support.
But currently he is working with Tech Mahindra and have to serve notice period of 30 days. He can't negotiate it.
And also he is looking foe a job change because of salary growth. and Tech mahindra is very good in retaining the employees. So I am doubtful with this candidate.
Also he is in Kolkata so he will definitely ask for the employment assurance letter before dropping his resignation. And after having a letter he can negotiate with his current employer or may be other employers.

His current salary is 4.36 LPA
Expecting 5+ LPA

Regards,
Harpreet Jaswal
Cherry E Commerce Services Pvt. Ltd.
Noida, India
+911204332621 Ex.12
+917042335393

----- On Jul 14, 2021, at 2:35 PM, Deeksha Dadu <[email-masked]<mailto:[email-masked]>> wrote:

Check

From: Inzamamul Haque Inzamamul <[email-masked]<mailto:[email-masked]>>
Reply-To: "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>
Date: Tuesday, 13 July 2021 at 7:37 PM
To: Saurabh Dadu <[email-masked]<mailto:[email-masked]>>, "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>, Deeksha Dadu <[email-masked]<mailto:[email-masked]>>, Ashish Dabral <[email-masked]<mailto:[email-masked]>>, "Pritish Nandi (LSM)" <[email-masked]<mailto:[email-masked]>>, "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>
Subject: Tech Support Candidate - Inzamamul Haque Inzamamul

[https://www.jotform.com/uploads/lsmindia/form_files/LSM%20Logo.5ec38b9aad59e5.76825569.png]

        [https://cdn.jotfor.ms/assets/img/builder/email_logo_small.png]         Tech Support Test

Name    Inzamamul Haque Inzamamul
E-mail  [email-masked]<mailto:[email-masked]>
Phone Number    (91) 9874459820
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station    I can commute only using Metro
Where do you currently live (area)      Kolkata
Which best describes your Technical Support capabilities        I've worked in Level 2 tech support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) MS Windows - Basic
Networking - basic
Hardware - Basic
Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA
        Name of Company Designation     Last working day        Monthly Salary (inhand)
Current Employer        Tech Mahindra Ltd       Se Technical Associate  1 month notice period   31000
Previous Employer 1     Wipro Ltd       Technical Associates    06-Sep-2018     12500
Previous Employer 2
In your past experience you have (select all that applies)      Interacted with International customers on Phone
Interacted with customers over Email
Interacted with customers over Live Chat
Used a case management tool
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.  1)Make sure that the internet is connected.
2)Check if that particular website in only not opening or the others as well
3)Check if it’s happening with a particular browser or is it happening with all the browsers.
4)if its happening on all browsers then restart the device and check once again.
4)Try to reset the browser and check
Please list the steps to connect a Bluetooth speaker to your mobile phone.      1)Turn on the Bluetooth of your device
2)Turn on the Bluetooth speaker
3)Check the name on the speaker on the list of names appearing on your phone
4)Select the name of your Bluetooth device and get connected
What according to you makes you a good candidate for customer service or technical support job? I have worked for an international clients for both the Uk and Us based customers.So specialty in understanding the need of the customers and have a great experience in fixing the technical issues for the customers.
On a scale of 1 - 5 please rate your fluency in spoken English  5