Subject: FW: Tech Support Candidate - Nishant Mishra
From: Deeksha Dadu <[email-masked]>
To: Livesalesman <[email-masked]>
Cc: Deeksha Dadu <[email-masked]>
Date: Wed, 14 Jul 2021 12:32:02 +0000

His tech knowledge is not good, waitlist

From: HR Livesalesman <[email-masked]<mailto:[email-masked]>>
Date: Wednesday, 14 July 2021 at 4:54 PM
To: Deeksha Dadu <[email-masked]<mailto:[email-masked]>>
Subject: Re: Tech Support Candidate - Nishant Mishra

His spoken is fine, having kiddish accent.
He is holding 4 years of experience in tech support.
Currently he is not working and can join immediately.
Last salary was 35000/-
Expecting hike on it.

Regards,
Harpreet Jaswal
Cherry E Commerce Services Pvt. Ltd.
Noida, India
+911204332621 Ex.12
+917042335393

----- On Jul 14, 2021, at 1:14 PM, Deeksha Dadu <[email-masked]<mailto:[email-masked]>> wrote:

Check

From: Nishant Mishra <[email-masked]<mailto:[email-masked]>>
Reply-To: "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>
Date: Wednesday, 14 July 2021 at 11:30 AM
To: Saurabh Dadu <[email-masked]<mailto:[email-masked]>>, "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>, Deeksha Dadu <[email-masked]<mailto:[email-masked]>>, Ashish Dabral <[email-masked]<mailto:[email-masked]>>, "Pritish Nandi (LSM)" <[email-masked]<mailto:[email-masked]>>, "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>
Subject: Tech Support Candidate - Nishant Mishra

[https://www.jotform.com/uploads/lsmindia/form_files/LSM%20Logo.5ec38b9aad59e5.76825569.png]

        [https://cdn.jotfor.ms/assets/img/builder/email_logo_small.png]         Tech Support Test

Name    Nishant Mishra
E-mail  [email-masked]<mailto:[email-masked]>
Phone Number    (91) 8527743096
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station    I can commute only using Metro
Where do you currently live (area)      Mayur Vihar Phase 1
Which best describes your Technical Support capabilities        I've worked in Level 1 tech support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) MS Windows OS - Advanced
MS Windows - Basic
Linux
Networking - basic
Hardware - Basic
Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA
        Name of Company Designation     Last working day        Monthly Salary (inhand)
Current Employer        NTT DATA        Tech Support    May 23 2021     35000
Previous Employer 1     Wipro Limited   Tech Support    Jan 8 2020      25000
Previous Employer 2     British Telecom Associate       June 2019       15000
In your past experience you have (select all that applies)      Interacted with Domestic customers on Phone
Interacted with International customers on Phone
Interacted with customers over Email
Interacted with customers over Live Chat
Used a case management tool
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.  1) Troubleshoot Internet Issues
2) Make user restart the computer
3)Make user reinstall the browser
Please list the steps to connect a Bluetooth speaker to your mobile phone.      Switch on bluetooth device

Pair with Phone

Play music
What according to you makes you a good candidate for customer service or technical support job? Hard working, ENthusiastic, Team Player
On a scale of 1 - 5 please rate your fluency in spoken English  5