Subject: Re: Tech Support Candidate - Nishant Mishra
From: HR Livesalesman <[email-masked]>
To: Deeksha Dadu <[email-masked]>
Date: Wed, 14 Jul 2021 04:24:22 -0700 (MST)

His spoken is fine, having kiddish accent. 
He is holding 4 years of experience in tech support. 
Currently he is not working and can join immediately. 
Last salary was 35000/- 
Expecting hike on it. 

Regards, 
Harpreet Jaswal 
Cherry E Commerce Services Pvt. Ltd . 
Noida, India 
+911204332621 Ex.12 
+917042335393 

----- On Jul 14, 2021, at 1:14 PM, Deeksha Dadu <[email-masked]> wrote: 

Check 

From: Nishant Mishra < [ mailto:[email-masked] | [email-masked] ] > 
Reply-To: " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] > 
Date: Wednesday, 14 July 2021 at 11:30 AM 
To: Saurabh Dadu < [ mailto:[email-masked] | [email-masked] ] >, " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] >, Deeksha Dadu < [ mailto:[email-masked] | [email-masked] ] >, Ashish Dabral < [ mailto:[email-masked] | [email-masked] ] >, "Pritish Nandi (LSM)" < [ mailto:[email-masked] | [email-masked] ] >, " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] > 
Subject: Tech Support Candidate - Nishant Mishra 

	

	
	
			Tech Support Test 
		
	Name 	Nishant Mishra 
	E-mail 	[ mailto:[email-masked] | [email-masked] ] 
	Phone Number 	(91) 8527743096 
	Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station 	I can commute only using Metro 
	Where do you currently live (area) 	Mayur Vihar Phase 1 
	Which best describes your Technical Support capabilities 	I've worked in Level 1 tech support 
	Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) 	MS Windows OS - Advanced 
MS Windows - Basic 
Linux 
Networking - basic 
Hardware - Basic 
	Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA 	
Name of Company Designation Last working day Monthly Salary (inhand) 
Current Employer 	NTT DATA 	Tech Support 	May 23 2021 	35000 
Previous Employer 1 	Wipro Limited 	Tech Support 	Jan 8 2020 	25000 
Previous Employer 2 	British Telecom 	Associate 	June 2019 	15000 
	In your past experience you have (select all that applies) 	Interacted with Domestic customers on Phone 
Interacted with International customers on Phone 
Interacted with customers over Email 
Interacted with customers over Live Chat 
Used a case management tool 
	Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. 	1) Troubleshoot Internet Issues 
2) Make user restart the computer 
3)Make user reinstall the browser 
	Please list the steps to connect a Bluetooth speaker to your mobile phone. 	Switch on bluetooth device 

Pair with Phone 

Play music 
	What according to you makes you a good candidate for customer service or technical support job? 	Hard working, ENthusiastic, Team Player 
	On a scale of 1 - 5 please rate your fluency in spoken English 	5