Subject: Fwd: Tech Support Candidate - Inzamamul Haque Inzamamul
From: HR Livesalesman <[email-masked]>
To: Deeksha Dadu <[email-masked]>
Date: Wed, 14 Jul 2021 04:13:22 -0700 (MST)

Hi Ma'am, 

He is all good to go for EPOS. His English is good. Having 4 years of experience in tech support. 
But currently he is working with Tech Mahindra and have to serve notice period of 30 days. He can't negotiate it. 
And also he is looking foe a job change because of salary growth. and Tech mahindra is very good in retaining the employees. So I am doubtful with this candidate. 
Also he is in Kolkata so he will definitely ask for the employment assurance letter before dropping his resignation. And after having a letter he can negotiate with his current employer or may be other employers. 

His current salary is 4.36 LPA 
Expecting 5+ LPA 

Regards, 
Harpreet Jaswal 
Cherry E Commerce Services Pvt. Ltd . 
Noida, India 
+911204332621 Ex.12 
+917042335393 

----- On Jul 14, 2021, at 2:35 PM, Deeksha Dadu <[email-masked]> wrote: 

Check 

From: Inzamamul Haque Inzamamul < [ mailto:[email-masked] | [email-masked] ] > 
Reply-To: " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] > 
Date: Tuesday, 13 July 2021 at 7:37 PM 
To: Saurabh Dadu < [ mailto:[email-masked] | [email-masked] ] >, " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] >, Deeksha Dadu < [ mailto:[email-masked] | [email-masked] ] >, Ashish Dabral < [ mailto:[email-masked] | [email-masked] ] >, "Pritish Nandi (LSM)" < [ mailto:[email-masked] | [email-masked] ] >, " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] > 
Subject: Tech Support Candidate - Inzamamul Haque Inzamamul 

	

	
	
			Tech Support Test 
		
	Name 	Inzamamul Haque Inzamamul 
	E-mail 	[ mailto:[email-masked] | [email-masked] ] 
	Phone Number 	(91) 9874459820 
	Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station 	I can commute only using Metro 
	Where do you currently live (area) 	Kolkata 
	Which best describes your Technical Support capabilities 	I've worked in Level 2 tech support 
	Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) 	MS Windows - Basic 
Networking - basic 
Hardware - Basic 
	Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA 	
Name of Company Designation Last working day Monthly Salary (inhand) 
Current Employer 	Tech Mahindra Ltd 	Se Technical Associate 	1 month notice period 	31000 
Previous Employer 1 	Wipro Ltd 	Technical Associates 	06-Sep-2018 	12500 
Previous Employer 2 				
	In your past experience you have (select all that applies) 	Interacted with International customers on Phone 
Interacted with customers over Email 
Interacted with customers over Live Chat 
Used a case management tool 
	Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. 	1)Make sure that the internet is connected. 
2)Check if that particular website in only not opening or the others as well 
3)Check if it’s happening with a particular browser or is it happening with all the browsers. 
4)if its happening on all browsers then restart the device and check once again. 
4)Try to reset the browser and check 
	Please list the steps to connect a Bluetooth speaker to your mobile phone. 	1)Turn on the Bluetooth of your device 
2)Turn on the Bluetooth speaker 
3)Check the name on the speaker on the list of names appearing on your phone 
4)Select the name of your Bluetooth device and get connected 
	What according to you makes you a good candidate for customer service or technical support job? 	I have worked for an international clients for both the Uk and Us based customers.So specialty in understanding the need of the customers and have a great experience in fixing the technical issues for the customers. 
	On a scale of 1 - 5 please rate your fluency in spoken English 	5