Subject: Tech Support Candidate - Bhoopendra Kumar
From: Bhoopendra Kumar <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 14 Jul 2021 05:09:02 -0400

| | Tech Support Test

Name | Bhoopendra Kumar
E-mail | [email-masked]
Phone Number | (+91) 8318641038
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | Noida sector 37
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Networking - basic
Networking - advance
Hardware - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | NA | NA | NA | NA
Previous Employer 1 | NA | NA | NA | NA
Previous Employer 2 | NA | NA | NA | NA

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | Firstly, check for the internet connection. If problem still persist, check whether it remains for some other device as well or its only happening in the current device. If the problem still persist, deactivate firewall because some firewalls don't allow to access some websites. If problem still persist,  try opening the web page in incognito mode. If the problem still persist, try updating the browser.
Please list the steps to connect a Bluetooth speaker to your mobile phone. | Turn on the bluetooth device. Open the bluetooth settings in the mobile. Search for the device name. Connect to the device.
What according to you makes you a good candidate for customer service or technical support job? | Since I am from technical background and I have interest in learning new concepts and technologies that are there in market related to my domain, so that is why I feel that I am a perfect candidate for this role.
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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