Subject: Tech Support Candidate - Tariq Malik
From: Tariq Malik <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 14 Jul 2021 02:14:20 -0400

| | Tech Support Test

Name | Tariq Malik
E-mail | [email-masked]
Phone Number | (91) 7889774367
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Pitampura
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Networking - basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | | | |
Previous Employer 1 | Na consultants Pvt ltd | Qa | 30th March 2021 | 25500
Previous Employer 2 | | | |

In your past experience you have (select all that applies)

Interacted with International customers on Phone
Interacted with customers over Email
Interacted with customers over Live Chat

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

Firstly  I will check the internet connection
Secondly I will check the spelling of web address and Doman

Please list the steps to connect a Bluetooth speaker to your mobile phone. | Turn on bluetooth to both the devices then I will search for available  bluetooth device from mobile and select the name which is on bluetooth speaker and pair it ,
What according to you makes you a good candidate for customer service or technical support job? | As I have done three years diploma in computer engineering and I know some bacis of troubleshooting and I belive it will be easy for me to learn other things as well
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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