Subject: FW: Tech Support Candidate - AJAY JANGID
From: Deeksha Dadu <[email-masked]>
To: Livesalesman <[email-masked]>
Date: Tue, 13 Jul 2021 13:41:10 +0000

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From: AJAY JANGID <[email-masked]<mailto:[email-masked]>>
Reply-To: "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>
Date: Friday, 9 July 2021 at 6:27 AM
To: Saurabh Dadu <[email-masked]<mailto:[email-masked]>>, "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>, Deeksha Dadu <[email-masked]<mailto:[email-masked]>>, Ashish Dabral <[email-masked]<mailto:[email-masked]>>, "Pritish Nandi (LSM)" <[email-masked]<mailto:[email-masked]>>, "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>
Subject: Tech Support Candidate - AJAY JANGID

[https://www.jotform.com/uploads/lsmindia/form_files/LSM%20Logo.5ec38b9aad59e5.76825569.png]

        [https://cdn.jotfor.ms/assets/img/builder/email_logo_small.png]         Tech Support Test

Name    AJAY JANGID
E-mail  [email-masked]<mailto:[email-masked]>
Phone Number    (+91) 9587505197
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station    I have my own 2/4 wheeler transport
Where do you currently live (area)      Jaipur
Which best describes your Technical Support capabilities        I've worked in Level 1 tech support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) MS Windows OS - Advanced
Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA
        Name of Company Designation     Last working day        Monthly Salary (inhand)
Current Employer        Kamal Cogent Energy Pvt Ltd     Project Engineer        Under notice period     21k+
Previous Employer 1     NCR Corporation India Pvt Ltd   Customer Engineer       13 Feb 2019     16k+
Previous Employer 2
In your past experience you have (select all that applies)      Interacted with Domestic customers on Phone
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.  1. Reload the page.
2. Open that site in new tab.
3. Still not working, check URL. Typo error
4. Contact to administrator.
5. Clear all history of browser and reset its preferences.
6. Delete all downloads and reset browser.
7. Try to open the site again.
Please list the steps to connect a Bluetooth speaker to your mobile phone.      1. Turn ON BT in mobile.
2. Turn ON BT speaker.
3. Search for speaker BT
4. Make pair with it.
5. Once connected, start playing music.
What according to you makes you a good candidate for customer service or technical support job? Being from technical field, good communication skills and interpersonal skills, client coordination, cold calling to new clients, past experience in Customer Care
On a scale of 1 - 5 please rate your fluency in spoken English  5