Subject: Tech Support Candidate - Badruzzama zzama
From: Badruzzama zzama <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 13 Jul 2021 09:38:38 -0400

| | Tech Support Test

Name | Badruzzama zzama
E-mail | [email-masked]
Phone Number | (+91) 8368679752
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Noida
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Linux
Networking - basic
Networking - advance
Hardware - Basic
Hardware - Advanced

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | CMS IT services Pvt Ltd | Technical Support Engineer | Working | 14788
Previous Employer 1 | Cogent e service Pvt Ltd Noida | Desktop support Engineer | 12 April 2021 | 10587
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Interacted with Domestic customers on Phone

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

Printer installation and Troubleshooting.
Ms-Outlook installation and configuration.

Please list the steps to connect a Bluetooth speaker to your mobile phone. | Email
What according to you makes you a good candidate for customer service or technical support job? | Yes
On a scale of 1 - 5 please rate your fluency in spoken English | 1

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