Subject: Re: Tech Support Candidate - Nilesh agarwal
From: HR Livesalesman <[email-masked]>
To: Deeksha Dadu <[email-masked]>
Date: Tue, 13 Jul 2021 04:26:10 -0700 (MST)

Broken english 

Regards, 
Harpreet Jaswal 
Cherry E Commerce Services Pvt. Ltd . 
Noida, India 
+911204332621 Ex.12 
+917042335393 

----- On Jul 13, 2021, at 4:50 PM, Deeksha Dadu <[email-masked]> wrote: 

Check 

From: Nilesh agarwal < [ mailto:[email-masked] | [email-masked] ] > 
Reply-To: " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] > 
Date: Sunday, 11 July 2021 at 9:36 PM 
To: Saurabh Dadu < [ mailto:[email-masked] | [email-masked] ] >, " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] >, Deeksha Dadu < [ mailto:[email-masked] | [email-masked] ] >, Ashish Dabral < [ mailto:[email-masked] | [email-masked] ] >, "Pritish Nandi (LSM)" < [ mailto:[email-masked] | [email-masked] ] >, " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] > 
Subject: Tech Support Candidate - Nilesh agarwal 

	

	
	
			Tech Support Test 
		
	Name 	Nilesh agarwal 
	E-mail 	[ mailto:[email-masked] | [email-masked] ] 
	Phone Number 	(96506) 46961 
	Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station 	I have my own 2/4 wheeler transport 
	Where do you currently live (area) 	Meerut 
	Which best describes your Technical Support capabilities 	I've worked in Level 1 tech support 
	Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) 	MS Windows OS - Advanced 
MS Windows - Basic 
Networking - basic 
Networking - advance 
Hardware - Basic 
Hardware - Advanced 
VoIP 
	Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA 	
Name of Company Designation Last working day Monthly Salary (inhand) 
Current Employer 				
Previous Employer 1 	Hcl 	Voice engineer 	25th june 2021 	28900 
Previous Employer 2 	Wipro 	Voice engineer 	5 march 209 	18000 
	In your past experience you have (select all that applies) 	Interacted with Domestic customers on Phone 
Interacted with International customers on Phone 
Interacted with customers over Email 
Interacted with customers over Live Chat 
Used a case management tool 
	Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. 	First of all I will try to open the website in a different browser. If that doesn't work then I will clear cookies and cache memory. After that I will check if the LAN wire is properly connected or not and then I will make sure that wifi light should be blinking. After all these if it still doesn't work then I'll register the complain with the service provider. 
	Please list the steps to connect a Bluetooth speaker to your mobile phone. 	Open settings then tap on bluetooth option to turn it on. Then switch on the speaker and wait for it to search for bluetooth connection. Once the connection is available, pair it with each other. 
	What according to you makes you a good candidate for customer service or technical support job? 	5+ experience 
	On a scale of 1 - 5 please rate your fluency in spoken English 	5