Subject: Trainer Candidate - Anurag Chhabra
From: Anurag Chhabra <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 13 Jul 2021 03:43:49 -0400

| | Tech Support Test

Name | Anurag Chhabra
E-mail | [email-masked]
Phone Number | (91) 9910220995
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Noida

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Asiatech Inc | Project coordinator | Till date |
Previous Employer 1 | Cloudatix Biz india Ventures Pvt Ltd | Executive CRM | 28 Feb 2021 |
Previous Employer 2 | London School of International business | Admin Executive | 13th April 2020 |

If Selected, how much time do you need to join? | Immediate
Please briefly describe your work experience specifically in training? | Provided training on Siebel 7.8, Salesforce to 10 contract employees in team with Thomson Reuters company in Bangalore
Have you worked as a trainer in a Call Center/Customer Service/BPO Environment? | No
Please tell us below in 300 - 500 words about the most difficult situation you faced either while training or managing a team. | Overcome south indian accent language with Thomson Reuters company in Bangalore while imparting training
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | To resolve customer queries at top priority level and share timely feedback with senior management for the same
What according to you makes you a good candidate for this position? | Willingness to learn on given project tasks and perform then and there
On a scale of 1 - 5 please rate your fluency in spoken English | 5

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