Subject: Trainer Candidate - Sonu gupta Sonu
From: Sonu gupta Sonu <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 10 Jul 2021 19:30:06 -0400

| | Tech Support Test

Name | Sonu gupta Sonu
E-mail | [email-masked]
Phone Number | (245101) 9818263440
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | B682 govind puri Kalkaji

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Jubliant food works | Shift manager | 4/07/2021 | 20.400
Previous Employer 1 | Devyani international | Team members | 12/03/2015 |
Previous Employer 2 | Na | Na | Na |

If Selected, how much time do you need to join? | 30 days
Please briefly describe your work experience specifically in training? | I am trained restaurant staff with in 30 people every sop every rules new guidelines new productivity and manage off every team members growing
Have you worked as a trainer in a Call Center/Customer Service/BPO Environment? | Yes
Please tell us below in 300 - 500 words about the most difficult situation you faced either while training or managing a team. | Iam worked on restaurant level traner as a training ace my work with team and training with on job training not a perticular time for training and every month has to be one theory exam then complete the station objervation checklist then promoted on next level and daily basis team training with everyday two times briefing with every team members

What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences)

1. We are providing for guest every facilities for first
2. Guest satisfaction must for every owners
3. Guest carring our priority and our vision
4. We ask with guest not any more items required or need
5. Guest is king guest for life

What according to you makes you a good candidate for this position? | My work for my makes position and decided or my heart because iam very hard work man with smartness works
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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