Subject: Trainer Candidate - Anmol Dutt Joshi Anmol
From: Anmol Dutt Joshi Anmol <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 10 Jul 2021 07:05:17 -0400

Tech Support
Test

Name

Anmol Dutt
Joshi Anmol

E-mail

[email-masked]

Phone Number

(91) 7982908602

Do you have your own transportation
(2 or 4 wheeler) or are you able to commute to office without using Metro? Our
office is located in Noida Sector 2, near Noida - Sector 15 Metro
Station

I have my own 2/4 wheeler transport

Where
do you currently live (area)

Noida Extension

Please give us details of your last 3 employments including current.
If you've not worked in 3 companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

Amazon Transportation Services

Compliance & Regulatory
Executive

1 June 2021

38000

Previous Employer 1

Proptiger Real Estate

Data operation
Executive

1 August 2017

15000

Previous Employer 2

If Selected, how much time do you need
to join?

Can Join Immediately

Please briefly
describe your work experience specifically in training?

Trained
Executive of  the North Amazon Sort Center , Fullfilment Center and Last Mile
stations regardinv Compliance Documentation Process

Have you worked as a
trainer in a Call Center/Customer Service/BPO Environment?

No

Please tell us below in 300 - 500
words about the most difficult situation you faced either while training or
managing a team.

I have worked as a Compliance Executive in Amazon
Transportation Services where i have to handeled the many difficult situation
like Vehicle Detentions by sales tax team.

I have handeled the siuatuon very calmly and follow all the guidelined given by
goverment officer and able to manage the vehicle release process either by
paying the penalty amount or without penalty .

What according to you
is the difference between good and great customer service. (Explain in 4 - 6
sentences)

Good Customer Service where we have provided the
solution to the customer but it took too much time .

Great Customer Services in which we are able to provide solutions to the
customers within certain time limit or SLA by which custome can trust on our
organisation and recommend to others.

What according to
you makes you a good candidate for this position?

Always
focused on the customer services and always want to deliver the result with in
SLA , i have done my the same many time during my working time period with
Amazon

On a scale of 1 - 5 please rate your fluency in
spoken English

4