Subject: Trainer Candidate - Urvashi Bansal Urvashi
From: Urvashi Bansal Urvashi <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 10 Jul 2021 06:59:18 -0400

| | Tech Support Test

Name | Urvashi Bansal Urvashi
E-mail | [email-masked]
Phone Number | (91) 7042422467
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | Pratap vihar Ghaziabad

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Empower pragati vocational and staffing Pvt Ltd | Softskill trainer | 12-july-21 | 22000
Previous Employer 1 | Mahalaxmi buildtech ltd | Soft skills trainer | 5-feb-20 | 18000
Previous Employer 2 | Bharat bpo services | Tele caller | 30-dec-18 | 12000

If Selected, how much time do you need to join? | Instant
Please briefly describe your work experience specifically in training? | Giving training to someone is helping his or her to gain knowledge it was very good experience
Have you worked as a trainer in a Call Center/Customer Service/BPO Environment? | Yes

What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences)

Good service means only solving problems taking your time.
And great service means satisfaction of customer instant and provide good resolutions at time.

What according to you makes you a good candidate for this position? | My good communication skills and interpersonal skills
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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