Subject: Trainer Candidate - Vipin Sharma
From: Vipin Sharma <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 10 Jul 2021 06:58:01 -0400

| | Tech Support Test

Name | Vipin Sharma
E-mail | [email-masked]
Phone Number | (011) 9873957994
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | East delhi only 30 to 35 mint far from noida sect 15

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | No | No | Done on 25th may | 22000
Previous Employer 1 | Vikram roller flour mills ltd. | CRM | 25TH MAY | 22000
Previous Employer 2 | GROVERSONS APPAREL PVT LTD. | CRM | 29TH FEB 2020 | 19850

If Selected, how much time do you need to join? | Immediately
Please briefly describe your work experience specifically in training? | Hii my self vipin sharma i have total experience around 8.5 year and my 2.5 year work experince as a sales coordinator included my total experience. Looking for a great opportunity.
Have you worked as a trainer in a Call Center/Customer Service/BPO Environment? | No
Please tell us below in 300 - 500 words about the most difficult situation you faced either while training or managing a team. | Some time when my sales team was not able to complete our target then i full pressurize of they all are. And when they dont listen my instruction then i face a problem to handle it. But after that i talked with they all are by mail because written communications they dont ignore this is my plus point to complete the work by the team...
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | According to me good and great service both are same. Its totally depend on us that how we give a service of customer.
What according to you makes you a good candidate for this position? | Because i have a good experience, good communication and coordinate experience with the team proof of our self. I m able to easily handle the work in any pressure
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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