Subject: Trainer Candidate - Diksha Agarwal
From: Diksha Agarwal <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 10 Jul 2021 06:47:35 -0400

| | Tech Support Test

Name | Diksha Agarwal
E-mail | [email-masked]
Phone Number | (+91) 9557109706
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Rishikesh

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Data Bridge Market Research Pvt Ltd | Business Editor and Quality Check Analyst | Currently working | 36k
Previous Employer 1 | Proyah Digital Private Limited | Social Media Marketing | 2019 | Internship
Previous Employer 2 | Bracelet Productions | Event Management | 2018 | Internship

If Selected, how much time do you need to join? | August 2021
Please briefly describe your work experience specifically in training? | Working on Million Dollars reports for varying markets having each and every detail for varying companies dealing in the required market in terms of content as well revenue while estimating and analysing the complete market trends and aesthetics.
Have you worked as a trainer in a Call Center/Customer Service/BPO Environment? | Yes
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | If the executive is doing well in their job, it is a good service but if the customer is also satisfied with that service then it is a great service.
What according to you makes you a good candidate for this position? | The zeal to work with complete dedication and enthusiasm
On a scale of 1 - 5 please rate your fluency in spoken English | 5

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