Subject: Re: Tech Support Candidate - Aradhana Shukla
From: HR Livesalesman <[email-masked]>
To: Deeksha Dadu <[email-masked]>
Date: Thu, 8 Jul 2021 04:44:49 -0700 (MST)

Again high salary, its 44k current. 
Expecting hike 
And again 2 months of notice 

Regards, 
Harpreet Jaswal 
Cherry E Commerce Services Pvt. Ltd . 
Noida, India 
+911204332621 Ex.12 
+917042335393 

----- On Jul 8, 2021, at 4:01 PM, Deeksha Dadu <[email-masked]> wrote: 

Check 

From: Aradhana Shukla < [ mailto:[email-masked] | [email-masked] ] > 
Reply-To: " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] > 
Date: Wednesday, 7 July 2021 at 2:10 PM 
To: Saurabh Dadu < [ mailto:[email-masked] | [email-masked] ] >, " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] >, Deeksha Dadu < [ mailto:[email-masked] | [email-masked] ] >, Ashish Dabral < [ mailto:[email-masked] | [email-masked] ] >, "Pritish Nandi (LSM)" < [ mailto:[email-masked] | [email-masked] ] >, " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] > 
Subject: Tech Support Candidate - Aradhana Shukla 

	

	
	
			Tech Support Test 
		
	Name 	Aradhana Shukla 
	E-mail 	[ mailto:[email-masked] | [email-masked] ] 
	Phone Number 	(91) 9558375204 
	Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station 	I have my own 2/4 wheeler transport 
	Where do you currently live (area) 	Gaziabad 
	Which best describes your Technical Support capabilities 	I've worked in Level 1 tech support 
	Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) 	MS Windows - Basic 
Software related queries 
	Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA 	
Name of Company Designation Last working day Monthly Salary (inhand) 
Current Employer 	Eclinicalworks 	Technicalsupport 	Till date 	44000 
Previous Employer 1 				
Previous Employer 2 				
	In your past experience you have (select all that applies) 	Interacted with International customers on Phone 
	Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. 	I will check the error in url 
Then i will clear browser cookies 
Will clear dns cache 
Will clear browser cache 

This will probably fix the issue! 

	Please list the steps to connect a Bluetooth speaker to your mobile phone. 	Either click on bluetooth from upper panel or 

Click on settings 
Bluetooth settings 
Check the name of device 
Click on it 
Pair the device 
Its connected 
	What according to you makes you a good candidate for customer service or technical support job? 	I have a very good 4 years experience in technical support profile 
I had worked for US based MNC 
Have experience with client satisfaction process 
Have fluent english 
Have skills to troubleshoot the issue and provide real time resolution to clients over call and connection 
	On a scale of 1 - 5 please rate your fluency in spoken English 	5