Subject: Re: Tech Support Candidate - Avik Baliyan
From: HR Livesalesman <[email-masked]>
To: Deeksha Dadu <[email-masked]>
Date: Thu, 8 Jul 2021 04:15:08 -0700 (MST)

His spoken is just fine. Having 2 years of experience in I Energizer in Samsung Tech process. 1 Year in domestic process and 1 year in International. 
Currently he is not working. 
His last salary was 20000/- 
Expecting hike of 20-30 % 

Regards, 
Harpreet Jaswal 
Cherry E Commerce Services Pvt. Ltd . 
Noida, India 
+911204332621 Ex.12 
+917042335393 

----- On Jul 8, 2021, at 4:32 PM, HR Livesalesman <[email-masked]> wrote: 

No response 

Regards, 
Harpreet Jaswal 
Cherry E Commerce Services Pvt. Ltd . 
Noida, India 
+911204332621 Ex.12 
+917042335393 

----- On Jul 8, 2021, at 1:58 PM, Deeksha Dadu <[email-masked]> wrote: 

Check 

From: Avik Baliyan < [ mailto:[email-masked] | [email-masked] ] > 
Reply-To: " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] > 
Date: Thursday, 8 July 2021 at 12:26 PM 
To: Saurabh Dadu < [ mailto:[email-masked] | [email-masked] ] >, " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] >, Deeksha Dadu < [ mailto:[email-masked] | [email-masked] ] >, Ashish Dabral < [ mailto:[email-masked] | [email-masked] ] >, "Pritish Nandi (LSM)" < [ mailto:[email-masked] | [email-masked] ] >, " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] > 
Subject: Tech Support Candidate - Avik Baliyan 

	

	
	
			Tech Support Test 
		
	Name 	Avik Baliyan 
	E-mail 	[ mailto:[email-masked] | [email-masked] ] 
	Phone Number 	(+91) 8650018009 
	Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station 	I have my own 2/4 wheeler transport 
	Where do you currently live (area) 	Sector 70 Noida 
	Which best describes your Technical Support capabilities 	I've worked in Level 2 tech support 
	Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) 	MS Windows OS - Advanced 
MS Windows - Basic 
MacOS 
Networking - basic 
Hardware - Basic 
Speakers & Audio 
	Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA 	
Name of Company Designation Last working day Monthly Salary (inhand) 
Current Employer 	Ienergizer 	Jr Engineer 	2May 	20000 
Previous Employer 1 				
Previous Employer 2 				
	In your past experience you have (select all that applies) 	Interacted with Domestic customers on Phone 
Interacted with customers over Live Chat 
Did not interact with customers, supported internal employees 
	Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. 	First i'll check the internet connection if there is some issue then I'll try to change the IP. If site is showing error 404 then it's a server issue. 
	Please list the steps to connect a Bluetooth speaker to your mobile phone. 	First open bluetooth then put the speaker on pairing mode. 
In second step i will search for bluetooth device in my mobile. 
In third step click on connect. 
	What according to you makes you a good candidate for customer service or technical support job? 	I have more then two year of experience of tech support. I handled technical calls and chats for two year. 
	On a scale of 1 - 5 please rate your fluency in spoken English 	4