Subject: FW: Tech Support Candidate - Aradhana Shukla
From: Deeksha Dadu <[email-masked]>
To: Livesalesman <[email-masked]>
Date: Thu, 8 Jul 2021 10:31:30 +0000

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From: Aradhana Shukla <[email-masked]<mailto:[email-masked]>>
Reply-To: "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>
Date: Wednesday, 7 July 2021 at 2:10 PM
To: Saurabh Dadu <[email-masked]<mailto:[email-masked]>>, "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>, Deeksha Dadu <[email-masked]<mailto:[email-masked]>>, Ashish Dabral <[email-masked]<mailto:[email-masked]>>, "Pritish Nandi (LSM)" <[email-masked]<mailto:[email-masked]>>, "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>
Subject: Tech Support Candidate - Aradhana Shukla

[https://www.jotform.com/uploads/lsmindia/form_files/LSM%20Logo.5ec38b9aad59e5.76825569.png]

        [https://cdn.jotfor.ms/assets/img/builder/email_logo_small.png]         Tech Support Test

Name    Aradhana Shukla
E-mail  [email-masked]<mailto:[email-masked]>
Phone Number    (91) 9558375204
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station    I have my own 2/4 wheeler transport
Where do you currently live (area)      Gaziabad
Which best describes your Technical Support capabilities        I've worked in Level 1 tech support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) MS Windows - Basic
Software related queries
Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA
        Name of Company Designation     Last working day        Monthly Salary (inhand)
Current Employer        Eclinicalworks  Technicalsupport        Till date       44000
Previous Employer 1
Previous Employer 2
In your past experience you have (select all that applies)      Interacted with International customers on Phone
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.  I will check the error in url
Then i will clear browser cookies
Will clear dns cache
Will clear browser cache

This will probably fix the issue!
Please list the steps to connect a Bluetooth speaker to your mobile phone.      Either click on bluetooth from upper panel or

Click on settings
Bluetooth settings
Check the name of device
Click on it
Pair the device
Its connected
What according to you makes you a good candidate for customer service or technical support job? I have a very good 4 years experience in technical support profile
I had worked for US based MNC
Have experience with client satisfaction process
Have fluent english
Have skills to troubleshoot the issue and provide real time resolution to clients over call and connection
On a scale of 1 - 5 please rate your fluency in spoken English  5