Subject: FW: Tech Support Candidate - Jatin sharma Natin
From: Deeksha Dadu <[email-masked]>
To: Livesalesman <[email-masked]>
Date: Thu, 8 Jul 2021 08:29:57 +0000

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From: Jatin sharma Natin <[email-masked]<mailto:[email-masked]>>
Reply-To: "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>
Date: Thursday, 8 July 2021 at 11:46 AM
To: Saurabh Dadu <[email-masked]<mailto:[email-masked]>>, "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>, Deeksha Dadu <[email-masked]<mailto:[email-masked]>>, Ashish Dabral <[email-masked]<mailto:[email-masked]>>, "Pritish Nandi (LSM)" <[email-masked]<mailto:[email-masked]>>, "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>
Subject: Tech Support Candidate - Jatin sharma Natin

[https://www.jotform.com/uploads/lsmindia/form_files/LSM%20Logo.5ec38b9aad59e5.76825569.png]

        [https://cdn.jotfor.ms/assets/img/builder/email_logo_small.png]         Tech Support Test

Name    Jatin sharma Natin
E-mail  [email-masked]<mailto:[email-masked]>
Phone Number    (91) 8882097881
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station    I have my own 2/4 wheeler transport
Where do you currently live (area)      New delhi
Which best describes your Technical Support capabilities        I've worked in Level 1 tech support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) MS Windows OS - Advanced
MS Windows - Basic
Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA
        Name of Company Designation     Last working day        Monthly Salary (inhand)
Current Employer
Previous Employer 1     Excitel broadband private limited       CSE     15 March 2021   20000
Previous Employer 2     Muses marketing Operational manager     20 April 2020
In your past experience you have (select all that applies)      Interacted with Domestic customers on Phone
Interacted with customers over Email
Interacted with customers over Live Chat
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.  Check internet connection first
Check internet by connecting to google
If internet works fine then check for website spell
Then check for ping results in command prompt for google and www.ndtv.com
Please list the steps to connect a Bluetooth speaker to your mobile phone.      Open settings
Go to bluetooth
Turn on the bluetooth option
Turn on the bluetooth speaker
Check for bluetooth speaker on mobile
Connect the given bluetooth speaker with specific name
What according to you makes you a good candidate for customer service or technical support job? I enjoy communicating with people
Have good analytical knowledge that allow me to solve problems quickly and can work under pressure to solve issues for customers and clients in line with the targets my employer demands
On a scale of 1 - 5 please rate your fluency in spoken English  4