Subject: Tech Support Candidate - Vimal Kumar Vimal
From: Vimal Kumar Vimal <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 7 Jul 2021 04:39:13 -0400

| | Tech Support Test

Name | Vimal Kumar Vimal
E-mail | [email-masked]
Phone Number | (91) 9910831914
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | Shalimar Bagh
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | MS Windows OS - Advanced

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | DMDBONDS | Csr | 20 may | 37
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Interacted with International customers on Phone
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | The best way to get out of this error is clear the chache and cookies from the browser and restart the browser.
Please list the steps to connect a Bluetooth speaker to your mobile phone. | Turn on the bluetooth lf the speaker and turn on the bluetooth in your phone now tap on the name of the bluetooth speaker and pair the device.
What according to you makes you a good candidate for customer service or technical support job? | The candidate should have any technical background and problems solving skills the candidate should be patient became sometime customer can get frustrated but we have to be very polite and patient.
On a scale of 1 - 5 please rate your fluency in spoken English | 5

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