Subject: Tech Support Candidate - GAURAV KUMAR
From: GAURAV KUMAR <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 6 Jul 2021 14:07:11 -0400

| | Tech Support Test

Name | GAURAV KUMAR
E-mail | [email-masked]
Phone Number | (110096) 8287746257
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Delhi
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Bajaj Allianz Life insurance company | Senior Branch sales manager | Till date working | 28k
Previous Employer 1 | Aditya Birla Sun Life insurance | Relationship Manager | 01/09/2020 | 21k
Previous Employer 2 | Indusind Bank | Relationship Manager | 01/03/2018 | 18k

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with International customers on Phone
Interacted with customers over Email
Interacted with customers over Live Chat

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | Firstly I would  told  to my senior regarding the error and try to fix it.
Please list the steps to connect a Bluetooth speaker to your mobile phone. | I have to open Bluetooth in my phone and search the proper connection by the name of speaker and pair it.
What according to you makes you a good candidate for customer service or technical support job? | Customer service
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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