Subject: Re: Tech Support Candidate - Tarachand Gaur
From: HR Livesalesman <[email-masked]>
To: Deeksha Dadu <[email-masked]>
Date: Tue, 6 Jul 2021 05:41:31 -0700 (MST)

He accepted the offer but he needs to serve 1 month notice. He will negotiate it after putting resignation. 
He will put his resignation tomorrow but He is asking for LOI after dropping the resignation 

Regards, 
Harpreet Jaswal 
Cherry E Commerce Services Pvt. Ltd . 
Noida, India 
+911204332621 Ex.12 
+917042335393 

----- On Jul 6, 2021, at 4:15 PM, Deeksha Dadu <[email-masked]> wrote: 

From: Saurabh Dadu < [ mailto:[email-masked] | [email-masked] ] > 
Date: Tuesday, 6 July 2021 at 4:13 PM 
To: Deeksha Dadu < [ mailto:[email-masked] | [email-masked] ] > 
Subject: Re: Tech Support Candidate - Tarachand Gaur 

offer 39K 

From: Deeksha Dadu < [ mailto:[email-masked] | [email-masked] ] > 
Sent: 05 July 2021 6:30 PM 
To: Saurabh Dadu < [ mailto:[email-masked] | [email-masked] ] > 
Subject: FW: Tech Support Candidate - Tarachand Gaur 
Not happy with his accent either but if you can check.. 

From: HR Livesalesman < [ mailto:[email-masked] | [email-masked] ] > 
Date: Tuesday, 29 June 2021 at 1:56 PM 
To: Deeksha Dadu < [ mailto:[email-masked] | [email-masked] ] > 
Subject: Fwd: Tech Support Candidate - Tarachand Gaur 

Hi Ma'am, 

He is having total 6 years of experience in tech international support. Currently he is working with Teleperformance in Horizon process. But he have to serve 1 month notice. Which he can negotiate but after getting an offer. 
His current salary is 38k 
Expecting 42k 

Regards, 
Harpreet Jaswal 
Cherry E Commerce Services Pvt. Ltd . 
Noida, India 
+911204332621 Ex.12 
+917042335393 

----- On Jun 28, 2021, at 10:25 PM, Ambika Mehta < [ mailto:[email-masked] | [email-masked] ] > wrote: 

	

	
	
			Tech Support Test 
		
	Name 	Tarachand Gaur 
	E-mail 	[ mailto:[email-masked] | [email-masked] ] 
	Phone Number 	(91) +919521705083 
	Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station 	I have my own 2/4 wheeler transport 
	Where do you currently live (area) 	Jaipur 
	Which best describes your Technical Support capabilities 	I've worked in Level 1 tech support 
	Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) 	MS Windows OS - Advanced 
MS Windows - Basic 
Speakers & Audio 
Microsoft Office 365 
	Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA 	
Name of Company Designation Last working day Monthly Salary (inhand) 
Current Employer 	Teleperformance 	TSE 	Still working 	35000 
Previous Employer 1 	Web on flex 	TSE 	Jan 2018 	45000 
Previous Employer 2 	Girnarsoft PVT LTD 	SME 	Aug 2016 	27000 
	In your past experience you have (select all that applies) 	Interacted with International customers on Phone 
Interacted with customers over Email 
Interacted with customers over Live Chat 
	Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. 	Suggest to try with a different browser 
Suggest to try with a incognito mode ( Private Browser) 
Reset the browser 

According to the issue and with the error code or message search and try to troubleshoot more options 

	Please list the steps to connect a Bluetooth speaker to your mobile phone. 	Turn on the bluetooth for both devices 
On mobile phone search for the availablity of the device (Name of the Speaker) 
Select the speaker name and pair the device on mobile 
It will get connect 
	What according to you makes you a good candidate for customer service or technical support job? 	Understand the customer requirements and provide the proper support and educate the customer about the issue. 

	On a scale of 1 - 5 please rate your fluency in spoken English 	4