Subject: FW: Tech Support Candidate - Tarachand Gaur
From: Deeksha Dadu <[email-masked]>
To: Livesalesman <[email-masked]>
Date: Tue, 6 Jul 2021 10:45:31 +0000

From: Saurabh Dadu <[email-masked]<mailto:[email-masked]>>
Date: Tuesday, 6 July 2021 at 4:13 PM
To: Deeksha Dadu <[email-masked]<mailto:[email-masked]>>
Subject: Re: Tech Support Candidate - Tarachand Gaur

offer 39K
________________________________
From: Deeksha Dadu <[email-masked]<mailto:[email-masked]>>
Sent: 05 July 2021 6:30 PM
To: Saurabh Dadu <[email-masked]<mailto:[email-masked]>>
Subject: FW: Tech Support Candidate - Tarachand Gaur

Not happy with his accent either but if you can check..

From: HR Livesalesman <[email-masked]<mailto:[email-masked]>>
Date: Tuesday, 29 June 2021 at 1:56 PM
To: Deeksha Dadu <[email-masked]<mailto:[email-masked]>>
Subject: Fwd: Tech Support Candidate - Tarachand Gaur

Hi Ma'am,

He is having total 6 years of experience in tech international support. Currently he is working with Teleperformance in Horizon process. But he have to serve 1 month notice. Which he can negotiate but after getting an offer.
His current salary is 38k
Expecting 42k

Regards,
Harpreet Jaswal
Cherry E Commerce Services Pvt. Ltd.
Noida, India
+911204332621 Ex.12
+917042335393

----- On Jun 28, 2021, at 10:25 PM, Ambika Mehta <[email-masked]<mailto:[email-masked]>> wrote:

[https://www.jotform.com/uploads/lsmindia/form_files/LSM%20Logo.5ec38b9aad59e5.76825569.png]

        [https://cdn.jotfor.ms/assets/img/builder/email_logo_small.png]         Tech Support Test

Name    Tarachand Gaur
E-mail  [email-masked]<mailto:[email-masked]>
Phone Number    (91) +919521705083
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station    I have my own 2/4 wheeler transport
Where do you currently live (area)      Jaipur
Which best describes your Technical Support capabilities        I've worked in Level 1 tech support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) MS Windows OS - Advanced
MS Windows - Basic
Speakers & Audio
Microsoft Office 365
Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA
        Name of Company Designation     Last working day        Monthly Salary (inhand)
Current Employer        Teleperformance TSE     Still working   35000
Previous Employer 1     Web on flex     TSE     Jan 2018        45000
Previous Employer 2     Girnarsoft PVT LTD      SME     Aug 2016        27000
In your past experience you have (select all that applies)      Interacted with International customers on Phone
Interacted with customers over Email
Interacted with customers over Live Chat
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.  Suggest to try with a different browser
Suggest to try with a incognito mode ( Private Browser)
Reset the browser

According to the issue and with the error code or message search and try to troubleshoot more options

Please list the steps to connect a Bluetooth speaker to your mobile phone.      Turn on the bluetooth for both devices
On mobile phone search for the availablity of the device (Name of the Speaker)
Select the speaker name and pair the device on mobile
It will get connect
What according to you makes you a good candidate for customer service or technical support job? Understand the customer requirements and provide the proper support and educate the customer about the issue.

On a scale of 1 - 5 please rate your fluency in spoken English  4