Subject: Tech Support Candidate - Kumari Nisha
From: Kumari Nisha <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 5 Jul 2021 10:06:52 -0400

| | Tech Support Test

Name | Kumari Nisha
E-mail | [email-masked]
Phone Number | (91) 9801719130
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | Bihar
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

Networking - basic
Hardware - Basic
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | NA | | |
Previous Employer 1 | NA | | |
Previous Employer 2 | NA | | |

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | I will take the help from Google,I will check whether its working on other browser or not,will take help and try to solve it through recommended instructions.
Please list the steps to connect a Bluetooth speaker to your mobile phone. | I will on my bluetooth icon in my phone and also  on the speaker.Will check if there is other settings as per requirement.
What according to you makes you a good candidate for customer service or technical support job? | For technical support a person should have knowledge about technical instruments,way to solve issues related to networking issues and other issues as well, like poor net coverage.
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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