Subject: Tech Support Candidate - Vipin paneru Vipin
From: Vipin paneru Vipin <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 5 Jul 2021 09:37:40 -0400

| | Tech Support Test

Name | Vipin paneru Vipin
E-mail | [email-masked]
Phone Number | (91) 9667591670
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Nangloi  Delhi
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Networking - basic
Hardware - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Carzonrent | Associate | December | 12700
Previous Employer 1 | ECO rent a car | Associate | December | 16700
Previous Employer 2 | HDFC | loan officer | July | 17065

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with International customers on Phone
Interacted with customers over Email

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

Need to check connectivity of network like internet.
Need to check website URL.
Need to check application details.
Need to check internet connectivity with respective IP.
Etc.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

Need to connect both device.
Open Bluetooth connection.

What according to you makes you a good candidate for customer service or technical support job? | Customer First" is a mantra for any Organisation to suceed in its business. I follow this mantra.
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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