Subject: Tech Support Candidate - Shehbaz Ahmad
From: Shehbaz Ahmad <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 5 Jul 2021 02:26:43 -0400

| | Tech Support Test

Name | Shehbaz Ahmad
E-mail | [email-masked]
Phone Number | (246721) 9045760662
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Delhi
Which best describes your Technical Support capabilities | I don't have experience or skills for Technical Support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

Networking - basic
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Na | | |
Previous Employer 1 | Na | | |
Previous Employer 2 | Na | | |

In your past experience you have (select all that applies) | Interacted with Domestic customers on Phone
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | I will look what problems are occurring. And check tha internet connection. If problem is window and other or space problem..we will look at them and search other options to install.
Please list the steps to connect a Bluetooth speaker to your mobile phone. | We have to open the Bluetooth. And we have to open hotspot and mention the password to connect them.
What according to you makes you a good candidate for customer service or technical support job? | Customers service makes a good conversation skill. You will hear the problem and solve them.brush up tha communication and confidence.
On a scale of 1 - 5 please rate your fluency in spoken English | 5

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