Subject: Tech Support Candidate - SACHIN KUMAR
From: SACHIN KUMAR <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 5 Jul 2021 02:25:08 -0400

| | Tech Support Test

Name | SACHIN KUMAR
E-mail | [email-masked]
Phone Number | (+91) 9997555935
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Dehradun
Which best describes your Technical Support capabilities | I've worked in Level 2 tech support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | VoIP

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | TCS | Analyst | 3 month notice period | 25000
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Interacted with customers over Email
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | First of all I'll check my network configuration and will check browser setting and will clear cache memory history etc.  If not got resolved then I'll go to raise an incident
Please list the steps to connect a Bluetooth speaker to your mobile phone. | Open Bluetooth of device and mobile phone then will configure the setting and it'll be paired after configuration and it'll be ready to use
What according to you makes you a good candidate for customer service or technical support job? | My experience I working VOIP and my soft skills with customer and my effort in organization
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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