Subject: Tech Support Candidate - Jagmeet Singh
From: Jagmeet Singh <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sun, 4 Jul 2021 06:51:14 -0400

Tech Support
Test

Name

Jagmeet
Singh

E-mail

[email-masked]

Phone Number

(+91) 9997422661

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I can commute only using Metro

Where
do you currently live (area)

Agra

Which best describes
your Technical Support capabilities

I've worked in Level 1 tech
support

Please tell us which areas below are you comfortable
and confident in your support abilities: (select all that applies)

MS Windows - Basic
Hardware - Basic
Software

Please give us details of your last 3 employments including current.
If you've not worked in 3 companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

Gfn dselva

Buisness analyst

15march 202-

17550

Previous Employer 1

Previous
Employer 2

In your past experience you have
(select all that applies)

Interacted with Domestic
customers on Phone
Interacted with International customers on
Phone
Interacted with customers over Email
Interacted with customers over
Live Chat

Situation: You are trying to open a website
(www.ndtv.com) on your browser, and you get an error. As a computer user, please
tell us all the steps you will take in logical order to troubleshoot the
problem. Please answer in Grammatically correct english.

First
check the internet connectivity

Then check for lan

Then check internet speed

Then try opening new site other than this

Please list the steps to connect a Bluetooth speaker
to your mobile phone.

Switch on the speaker

Switch on bluetooth

Click on the available device name on your phone you get connecte

What
according to you makes you a good candidate for customer service or technical
support job?

Communication and problem solving
skills

On a scale of 1 - 5 please rate your fluency in
spoken English

4