Subject: Tech Support Candidate - Chitra Salvi
From: Chitra Salvi <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 3 Jul 2021 22:01:55 -0400

| | Tech Support Test

Name | Chitra Salvi
E-mail | [email-masked]
Phone Number | (91) 8103139731
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Indore
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
Networking - basic
Networking - advance
Hardware - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Network engineer | Network engineer | 04/07/2021 | 10000
Previous Employer 1 | Network engineer | Network engineer | 25/08/2021 | 10000
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Interacted with Domestic customers on Phone

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

Restart my device.
Make sure the Internet connection work.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

Swipe downfrom top of screen.
Touch and hold the bluetooth
Tap pair new device.
Tap the name of Bluetooth device you want to pair with your device

What according to you makes you a good candidate for customer service or technical support job? | Technical skills
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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