Subject: Tech Support Candidate - Gurvinder Singh
From: Gurvinder Singh <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 2 Jul 2021 03:58:46 -0400

| | Tech Support Test

Name | Gurvinder Singh
E-mail | [email-masked]
Phone Number | (452009) 8383090194
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Indore
Which best describes your Technical Support capabilities | I've worked in Level 2 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
Networking - basic
Hardware - Basic
Hardware - Advanced

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Aforeserve.com | Desktop support | | 24
Previous Employer 1 | Capixa Tech | Desktop support | 2016 | 18
Previous Employer 2 | | | |

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with customers over Email
Used a case management tool

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | first we check net and than check campail file and clear the disk disk d and than clear history and chech website  search .
Please list the steps to connect a Bluetooth speaker to your mobile phone. | sething and click bluetooth and search name and click and than connect
What according to you makes you a good candidate for customer service or technical support job? | smart and postive hard worker and honesty
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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