Subject: Tech Support Candidate - Manisha Singh
From: Manisha Singh <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 2 Jul 2021 02:21:42 -0400

| | Tech Support Test

Name | Manisha Singh
E-mail | [email-masked]
Phone Number | (110020) 9548201354
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | Lal kua delhi
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
Networking - basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Eagle | Service desk eng | Na | 16 thousand
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Interacted with Domestic customers on Phone
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | First I will read error carefully then take action towards it check internet connection and clear cookies and history and try again if still not able to acess then try to ping web site and take action as per ping response.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

Follow below step to connect BT.
Both device BT should be on then refresh BT device available in mobile BT device name will show click on it and pair device after one beep device will configure.

What according to you makes you a good candidate for customer service or technical support job? | Professionalism
On a scale of 1 - 5 please rate your fluency in spoken English | 5

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