Subject: Tech Support Candidate - Lucky Dawas
From: Lucky Dawas <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 30 Jun 2021 14:40:40 -0400

| | Tech Support Test

Name | Lucky Dawas
E-mail | [email-masked]
Phone Number | (+91) 7351686748
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | Sector 44
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
Networking - basic
Hardware - Basic
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | | | |
Previous Employer 1 | Cyient Limited | Jr. GIS Engineer | 31 Dec | 11000
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

First, I will check which error show on the screen.
then I will check my internet connection. if my connection is good.
then I will refresh the page.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

first I will open both of the device's Bluetooth.
then check in phone's Bluetooth and refresh the Bluetooth .
and search the Bluetooth speaker name and then touch on pair.

What according to you makes you a good candidate for customer service or technical support job? | because I know most of technology, and I also love working with people. I want to use my technical know-how to directly solve issues customers are having. I want to be the person that makes life easier and more enjoyable.
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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