Subject: Tech Support Candidate - AMIT TRIPATHI
From: AMIT TRIPATHI <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 30 Jun 2021 05:50:16 -0400

| | Tech Support Test

Name | AMIT TRIPATHI
E-mail | [email-masked]
Phone Number | (91) 8009755456
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | VARANASI
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
Networking - basic
Networking - advance

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | NA | NA | NA | NA
Previous Employer 1 | NA | NA | NA | NA
Previous Employer 2 | NA | NA | NA | NA

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with International customers on Phone
Interacted with customers over Email
Interacted with customers over Live Chat

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | I will copy the url (www.ndtv.com) from my browser through which have tried to open but didn't responded or not opened then will open new incognito tab and will paste url (www.ndtv.com) by using https:// then it will opened freshly without any problem of server and blocking.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

Step 1- Open Settings
Step 3- GoTo & Select the Bluetooth Option
Step 3- Make your Bluetooth Opened &  Discoverable
Step 4- Pair with Bluetooth Speaker

Or

Step 1- Hold directly the Bluetooth icon on shortcuts scrolling down
Step 2- Pair & Connect with Bluetooth Speaker

What according to you makes you a good candidate for customer service or technical support job? | Through welcoming note of E-mail and for technical if ny Customer will need technical help then request him to use AnyDesk then will resolve the each technical support.
On a scale of 1 - 5 please rate your fluency in spoken English | 5

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