Subject: Tech Support Candidate - Sandeep Tiwari
From: Sandeep Tiwari <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 30 Jun 2021 03:18:06 -0400

| | Tech Support Test

Name | Sandeep Tiwari
E-mail | [email-masked]
Phone Number | (0) 8860466853
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | North East Delhi
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Acsa | Purchase Executive | Working | 29000
Previous Employer 1 | Supertec hospitality | Purchase Executive | | 20000
Previous Employer 2 | Ansal housing | Comercial Executive | | 19500

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with customers over Email

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | First of all i will check my web address, if its correct then i need to check my internet connection if both are correct then i will try later on might be ndtv server down.
Please list the steps to connect a Bluetooth speaker to your mobile phone. | First of all need to kn bluetooth options in phone and speakers then  search name of speakers and pair, now its connect.
What according to you makes you a good candidate for customer service or technical support job? | I a good listener and cool and calm, that would be make me perfect for customers service for the handling query and give them right options.
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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