Subject: Tech Support Candidate - Khushi Singh
From: Khushi Singh <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 30 Jun 2021 03:10:50 -0400

| | Tech Support Test

Name | Khushi Singh
E-mail | [email-masked]
Phone Number | (+91) 9560943755
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Badarpur
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | MS Windows - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | | | |
Previous Employer 1 | V5 Global Services Pvt. Ltd. | Assistant Program Executive | 16 April 2021 | 15985
Previous Employer 2 | Quess Corp Ltd. | On Boarding Executive | 7 Nov 2018 | 12000

In your past experience you have (select all that applies)

Interacted with customers over Email
Used a case management tool
Did not interact with customers, supported internal employees

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | I'll try to switch off the Network, may be I facing such issue because of Low Network Connectivity.
Please list the steps to connect a Bluetooth speaker to your mobile phone. | Go To Settings - Connections - Click On Bluetooth

What according to you makes you a good candidate for customer service or technical support job?

I do have Patience & I remain calm in all the situation.
I never answers customers rudely no matter how they connect with us because I am representing an organization their.

On a scale of 1 - 5 please rate your fluency in spoken English | 3

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