Subject: Fwd: Tech Support Candidate - anish nair
From: HR Livesalesman <[email-masked]>
To: Deeksha Dadu <[email-masked]>
Date: Tue, 29 Jun 2021 23:46:51 -0700 (MST)

Hi Ma'am, 

Please check this candidate for Aqua. Previously he was working with us in VGG. At that time his salary was 40k. After that he was doing freelancing for an international company, There he was also into customer support. For now he is not working anywhere and ready to negotiate for salary. I told him our maximum is 30k. He is ok with it. And he is an immediate joiner. 

Regards, 
Harpreet Jaswal 
Cherry E Commerce Services Pvt. Ltd . 
Noida, India 
+911204332621 Ex.12 
+917042335393 

----- On Jun 30, 2021, at 11:50 AM, Ambika Mehta <[email-masked]> wrote: 

	

	
	
			Tech Support Test 
		Name 	anish nair 
E-mail 	[email-masked] 
Phone Number 	(91) 7827178367 
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station 	I have my own 2/4 wheeler transport 
Where do you currently live (area) 	sector -53, NOIDA 
Which best describes your Technical Support capabilities 	I've worked in Level 1 tech support 
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) 	MS Windows OS - Advanced 
MS Windows - Basic 
Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA 	Name of Company Designation Last working day Monthly Salary (inhand) 
Current Employer 	Freelancer 			variable 
Previous Employer 1 	livesalesman 	senior customer service assicate 	october 2019 	40000 
Previous Employer 2 	Bfound.io 	senior sales consultant 	December 2018 	50000 
In your past experience you have (select all that applies) 	Interacted with Domestic customers on Phone 
Interacted with International customers on Phone 
Interacted with customers over Email 
Interacted with customers over Live Chat 
Used a case management tool 
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. 	1. I would refresh the browser. 
2. check the internet connection and restart the router. 
2. Restart the Laptop 

Please list the steps to connect a Bluetooth speaker to your mobile phone. 	1.Switch on the Bluetooth device 
2. go to your phone settings and choose Bluetooth and connect the visible device. 
What according to you makes you a good candidate for customer service or technical support job? 	I have ample amount experience and understanding of customer support and I would prefer to be in customer support. 
On a scale of 1 - 5 please rate your fluency in spoken English 	5