Subject: Re: Tech Support Candidate - Anand Yadav
From: Deeksha Dadu <[email-masked]>
To: HR Livesalesman <[email-masked]>
Date: Tue, 29 Jun 2021 12:22:57 +0000

Accent is an issue, reject

From: HR Livesalesman <[email-masked]<mailto:[email-masked]>>
Date: Tuesday, 29 June 2021 at 10:20 AM
To: Deeksha Dadu <[email-masked]<mailto:[email-masked]>>
Subject: Re: Tech Support Candidate - Anand Yadav

Hi Ma'am,

His spoken is fine but there was a lack of confidence I was observing.
But experience which he is holding that is relevant.
He is working with I Energizer in Roblox process from last 3.5 years. There he was more into technical support.
Currently he is serving the notice period whih will going to be end on 11th july and it cannot be negotiable.
He is holding an offer from Adobe which is of 37k And he is looking for more offers because he is not ok with the offered salary. He is expecting 6 LPA. And off course if we will offer him something higher then Adobe then also he will be fine.

Regards,
Harpreet Jaswal
Cherry E Commerce Services Pvt. Ltd.
Noida, India
+911204332621 Ex.12
+917042335393

----- On Jun 28, 2021, at 3:59 PM, Deeksha Dadu <[email-masked]<mailto:[email-masked]>> wrote:

Doubt but check

From: Anand Yadav <[email-masked]<mailto:[email-masked]>>
Reply-To: "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>
Date: Monday, 28 June 2021 at 3:12 PM
To: Saurabh Dadu <[email-masked]<mailto:[email-masked]>>, "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>, Deeksha Dadu <[email-masked]<mailto:[email-masked]>>, Ashish Dabral <[email-masked]<mailto:[email-masked]>>, "Pritish Nandi (LSM)" <[email-masked]<mailto:[email-masked]>>, "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>
Subject: Tech Support Candidate - Anand Yadav

[https://www.jotform.com/uploads/lsmindia/form_files/LSM%20Logo.5ec38b9aad59e5.76825569.png]

        [https://cdn.jotfor.ms/assets/img/builder/email_logo_small.png]         Tech Support Test

Name    Anand Yadav
E-mail  [email-masked]<mailto:[email-masked]>
Phone Number    (+91) 8368219899
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station    I have my own 2/4 wheeler transport
Where do you currently live (area)      Noida
Which best describes your Technical Support capabilities        I've worked in Level 2 tech support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) MS Windows OS - Advanced
MS Windows - Basic
Networking - basic
Networking - advance
Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA
        Name of Company Designation     Last working day        Monthly Salary (inhand)
Current Employer        Ienergizer IT services Pvt Ltd  Customer Support Executive      11 july 30000
Previous Employer 1
Previous Employer 2
In your past experience you have (select all that applies)      Interacted with customers over Email
Interacted with customers over Live Chat
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.  1- I will clear cookies and re- launch the website

2- I will check internet connection and reset the router

3 - there can be possible server down issue from the end of website server so I will wait to get it fixed

These are the possible basic things which I will do from my end
Please list the steps to connect a Bluetooth speaker to your mobile phone.      Start the speaker
Make your mobile phone bluetooth visible and pair the device with my mobile phones bluetooth
Then play anything it will use speaker audio to play that perticular video or audio
What according to you makes you a good candidate for customer service or technical support job? Being an experienced person I have all the skills and knowledge which a company wants and I am flexible to work in any situation to learn and implement them, I am sure I will make a big contribution.
On a scale of 1 - 5 please rate your fluency in spoken English  4