Subject: FW: Tech Support Candidate - DEEPESH CHAUDHARY
From: Deeksha Dadu <[email-masked]>
To: Livesalesman <[email-masked]>, Ashish Dabral <[email-masked]>
Date: Tue, 29 Jun 2021 10:37:01 +0000

Check for UENI

From: DEEPESH CHAUDHARY <[email-masked]<mailto:[email-masked]>>
Reply-To: "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>
Date: Monday, 28 June 2021 at 6:58 PM
To: Saurabh Dadu <[email-masked]<mailto:[email-masked]>>, "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>, Deeksha Dadu <[email-masked]<mailto:[email-masked]>>, Ashish Dabral <[email-masked]<mailto:[email-masked]>>, "Pritish Nandi (LSM)" <[email-masked]<mailto:[email-masked]>>, "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>
Subject: Tech Support Candidate - DEEPESH CHAUDHARY

[https://www.jotform.com/uploads/lsmindia/form_files/LSM%20Logo.5ec38b9aad59e5.76825569.png]

        [https://cdn.jotfor.ms/assets/img/builder/email_logo_small.png]         Tech Support Test

Name    DEEPESH CHAUDHARY
E-mail  [email-masked]<mailto:[email-masked]>
Phone Number    (91) 9607917455
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station    I can commute only using Metro
Where do you currently live (area)      Jhansi
Which best describes your Technical Support capabilities        I don't have Tech Support experience, but I am confident with my skills I can do it
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) MS Windows OS - Advanced
MS Windows - Basic
Networking - basic
Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA
        Name of Company Designation     Last working day        Monthly Salary (inhand)
Current Employer        Vodafone        Associate       28 August       30k
Previous Employer 1     Amazon  Associate       7 July 2019
Previous Employer 2
In your past experience you have (select all that applies)      Interacted with customers over Email
Interacted with customers over Live Chat
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.  First I'll check if link is spelled correctly or not then I'll check the data connnection and if that's also good then I'll  delete the history, cookies and cache from the browser. If the link is still not working I'll change the browser
Please list the steps to connect a Bluetooth speaker to your mobile phone.      Turn ON your buetooth speaker and make sure it's not connected to any device.
If it's connected to any devive press and hold the power button for 3 - 5 seconds.
You'll hear the voice that device is ready for pairing.
Turn ON your bluetooth on the mobile and go to bluetooth setting.
Pair the speaker with your device.
Once done you'll hear a voice from the speaker "connected".
Now you just have to play the songs.
Enjoy your music, louder and clear.
What according to you makes you a good candidate for customer service or technical support job? Amazon claims to be  the earth's most customer centric company and  I've learned a lot from them on how to treat the customers and give all the options required to solve the customer's problem. And in the span of 3 years in this industry I've learned how to give end to end resolutions so that customer  didn't contact us again. These qualities will definitely be beneficial for me to excel in your company and be a customer representative.
On a scale of 1 - 5 please rate your fluency in spoken English  4