Subject: Tech Support Candidate - Rahul Modi
From: Rahul Modi <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 29 Jun 2021 04:22:17 -0400

| | Tech Support Test

Name | Rahul Modi
E-mail | [email-masked]
Phone Number | (+91) 8527460198
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | Noida
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | Customer Service

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Intelegencia Analytics | Backend Analyst | Have not resigned yet | 34600
Previous Employer 1 | Paytm Payments Bank | Associate | 30/10/2020 | 13500
Previous Employer 2 | | | |

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with customers over Email
Used a case management tool

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | I will ask him/her to open another website. If these were working then I will ask him/her to open another browser to check the websites working on that browser as well. If everything is working fine then I will ask him/her to clear cache, cookies and recent history from his/her browser.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

1. Open a bluetooth from settings or from top of the screen.
2. Pair a new device
3. Tap on the device name to pair with
4. Follow the available instructions

What according to you makes you a good candidate for customer service or technical support job? | I have 4.6 years of experience. I am very efficient and disciplined in my work also a quick learner.
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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