Subject: Re: Tech Support Candidate - Anand Yadav
From: HR Livesalesman <[email-masked]>
To: Deeksha Dadu <[email-masked]>
Date: Mon, 28 Jun 2021 21:50:15 -0700 (MST)

Hi Ma'am, 

His spoken is fine but there was a lack of confidence I was observing. 
But experience which he is holding that is relevant. 
He is working with I Energizer in Roblox process from last 3.5 years. There he was more into technical support. 
Currently he is serving the notice period whih will going to be end on 11th july and it cannot be negotiable. 
He is holding an offer from Adobe which is of 37k And he is looking for more offers because he is not ok with the offered salary. He is expecting 6 LPA. And off course if we will offer him something higher then Adobe then also he will be fine. 

Regards, 
Harpreet Jaswal 
Cherry E Commerce Services Pvt. Ltd . 
Noida, India 
+911204332621 Ex.12 
+917042335393 

----- On Jun 28, 2021, at 3:59 PM, Deeksha Dadu <[email-masked]> wrote: 

Doubt but check 

From: Anand Yadav < [ mailto:[email-masked] | [email-masked] ] > 
Reply-To: " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] > 
Date: Monday, 28 June 2021 at 3:12 PM 
To: Saurabh Dadu < [ mailto:[email-masked] | [email-masked] ] >, " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] >, Deeksha Dadu < [ mailto:[email-masked] | [email-masked] ] >, Ashish Dabral < [ mailto:[email-masked] | [email-masked] ] >, "Pritish Nandi (LSM)" < [ mailto:[email-masked] | [email-masked] ] >, " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] > 
Subject: Tech Support Candidate - Anand Yadav 

	

	
	
			Tech Support Test 
		
	Name 	Anand Yadav 
	E-mail 	[ mailto:[email-masked] | [email-masked] ] 
	Phone Number 	(+91) 8368219899 
	Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station 	I have my own 2/4 wheeler transport 
	Where do you currently live (area) 	Noida 
	Which best describes your Technical Support capabilities 	I've worked in Level 2 tech support 
	Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) 	MS Windows OS - Advanced 
MS Windows - Basic 
Networking - basic 
Networking - advance 
	Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA 	
Name of Company Designation Last working day Monthly Salary (inhand) 
Current Employer 	Ienergizer IT services Pvt Ltd 	Customer Support Executive 	11 july 	30000 
Previous Employer 1 				
Previous Employer 2 				
	In your past experience you have (select all that applies) 	Interacted with customers over Email 
Interacted with customers over Live Chat 
	Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. 	1- I will clear cookies and re- launch the website 

2- I will check internet connection and reset the router 

3 - there can be possible server down issue from the end of website server so I will wait to get it fixed 

These are the possible basic things which I will do from my end 
	Please list the steps to connect a Bluetooth speaker to your mobile phone. 	Start the speaker 
Make your mobile phone bluetooth visible and pair the device with my mobile phones bluetooth 
Then play anything it will use speaker audio to play that perticular video or audio 
	What according to you makes you a good candidate for customer service or technical support job? 	Being an experienced person I have all the skills and knowledge which a company wants and I am flexible to work in any situation to learn and implement them, I am sure I will make a big contribution. 
	On a scale of 1 - 5 please rate your fluency in spoken English 	4