Subject: Tech Support Candidate - Krishna singh Krishna
From: Krishna singh Krishna <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 28 Jun 2021 23:52:55 -0400

| | Tech Support Test

Name | Krishna singh Krishna
E-mail | [email-masked]
Phone Number | (110062) 9084624530
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Yes
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | MS Windows - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | NA | NA | NA |
Previous Employer 1 | NA | NA | NA |
Previous Employer 2 | NA | NA | NA |

In your past experience you have (select all that applies) | Interacted with customers over Email

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

1 ..first we go Chrome setting
2...and go to privacy option
3 .new option clear browsing data
4.. cookies and site data and tick the option
5.. and click  time range.and select all tme
6.. and goes to advance option
And tick top 3 option .
7. And again click time and range and select
All time.
8 .. and click clear data..

Please list the steps to connect a Bluetooth speaker to your mobile phone.

1-Go to settings.
2-Tap the Bluetooth option.
3-Turn on Bluetooth
4-A list of available devices will appear.
5-If your speaker is not listed, press the button on your speaker that makes it discoverable – it's often a button with a Bluetooth symbol on it.

What according to you makes you a good candidate for customer service or technical support job? | The positive attitude towards customer and willingness to help someone by providing the correct resolution or information. Maintaining professional relationship with the customer. good communication skills.
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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