Subject: Tech Support Candidate - Deep Kammal
From: Deep Kammal <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 28 Jun 2021 23:00:37 -0400

| | Tech Support Test

Name | Deep Kammal
E-mail | [email-masked]
Phone Number | (+91) 7870456244
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I live walking distance to office
Where do you currently live (area) | Sec 62,. Noida
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Tech Mahindra Ltd. | Associate | 7 June 2021 |
Previous Employer 1 | Cherry e Commerce Pvt Ltd. | Sr. Executive | 9 Jan 2019 |
Previous Employer 2 | Sabhi Media LLC | Asar. Manager | 8 Apr 2015 |

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with International customers on Phone
Interacted with customers over Live Chat
Did not interact with customers, supported internal employees

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | I shall restart my pc and wifi; and try to open
Please list the steps to connect a Bluetooth speaker to your mobile phone. | Switch on the Bluetooth, open the bluetooth and search the bluetooth of speaker and do the pairing
What according to you makes you a good candidate for customer service or technical support job? | I am confident and worked in customer support with a result oriented approach to satisfy the customer
On a scale of 1 - 5 please rate your fluency in spoken English | 5

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