Subject: Tech Support Candidate - Shakti Singh
From: Shakti Singh <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 28 Jun 2021 06:07:50 -0400

| | Tech Support Test

Name | Shakti Singh
E-mail | [email-masked]
Phone Number | (+91) 7889178066
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I live walking distance to office
Where do you currently live (area) | Noida
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
Linux
Hardware - Basic
Hardware - Advanced

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Na | Na | |
Previous Employer 1 | Pc solution pvt ltd | Project & support Eng | June 2020 | 22.5k
Previous Employer 2 | Telisya | Desktop support Engineer | March | 14k

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with customers over Email
Did not interact with customers, supported internal employees

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

Firstly i will check my internet connection , then i will clear chache and cookies of browser then try to access another website if other website
working then may be that perticular site is down

Please list the steps to connect a Bluetooth speaker to your mobile phone. | Firstly turn on bluetooth of both Device speaker and mobile then goto settings of mobile  and in bluetooth section search for available bluetooth device here  click on that particular connection and pair
What according to you makes you a good candidate for customer service or technical support job? | I love to learning new technologies and and problem solving job
On a scale of 1 - 5 please rate your fluency in spoken English | 4

| |