Subject: FW: Tech Support Candidate - Mayank Chauhan
From: Deeksha Dadu <[email-masked]>
To: Livesalesman <[email-masked]>
Date: Mon, 28 Jun 2021 09:09:55 +0000

Check if he really has any support experience, also, what is the salary expectation

From: Mayank Chauhan <[email-masked]<mailto:[email-masked]>>
Reply-To: "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>
Date: Monday, 28 June 2021 at 2:13 PM
To: Saurabh Dadu <[email-masked]<mailto:[email-masked]>>, "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>, Deeksha Dadu <[email-masked]<mailto:[email-masked]>>, Ashish Dabral <[email-masked]<mailto:[email-masked]>>, "Pritish Nandi (LSM)" <[email-masked]<mailto:[email-masked]>>, "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>
Subject: Tech Support Candidate - Mayank Chauhan

[https://www.jotform.com/uploads/lsmindia/form_files/LSM%20Logo.5ec38b9aad59e5.76825569.png]

        [https://cdn.jotfor.ms/assets/img/builder/email_logo_small.png]         Tech Support Test

Name    Mayank Chauhan
E-mail  [email-masked]<mailto:[email-masked]>
Phone Number    (98736) 38427
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station    I can commute using other transport like Rickshaw
Where do you currently live (area)      New Delhi
Which best describes your Technical Support capabilities        I've worked in Level 2 tech support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) MS Windows OS - Advanced
MS Windows - Basic
Networking - basic
Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA
        Name of Company Designation     Last working day        Monthly Salary (inhand)
Current Employer
Previous Employer 1     GA Technocare Technology PVT Ltd.       Sales Team Leader       24/02/2021      6 LPA
Previous Employer 2
In your past experience you have (select all that applies)      Interacted with International customers on Phone
Used a case management tool
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.  The Simplest Way to solve this problem is to clear all cookies and the history of the browser.
After that again try to open the page it'll work.
Please list the steps to connect a Bluetooth speaker to your mobile phone.      Step: We have to turn on the Bluetooth of both devices.
Step2: Then with your phone, you have to go to Bluetooth settings and search for the available devices.
Step 3: Once You find your speaker's name on the list you paired your phone with the speaker.
Step4: Your Devices are connected.
What according to you makes you a good candidate for customer service or technical support job? My Positive attitude towards my job or towards my customer and it's been 7 years I am helping my customer in the best way I can. So I am ready to share my whole experience with your company and try to learn new things.
I am a quick learner and I figure out what my customers need so I think this whole experience of mine makes me a good candidate for this Job.
On a scale of 1 - 5 please rate your fluency in spoken English  4