Subject: Tech Support Candidate - Vijay Sah
From: Vijay Sah <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 28 Jun 2021 01:56:38 -0400

| | Tech Support Test

Name | Vijay Sah
E-mail | [email-masked]
Phone Number | (91) 9871147873
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Okhla Phase-1 New Delhi
Which best describes your Technical Support capabilities | I've worked in Level 2 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Linux
Networking - basic
Networking - advance
Hardware - Basic
Hardware - Advanced
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Barbeque Nation Hospitality | Executive IT (L3) | NA | 24000
Previous Employer 1 | Lifestyle Internation Pvt Ltd | Assistant IT | April-2019 | 14500
Previous Employer 2 | Sun Info System | Filed IT Executive | May-2015 | 8000

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with customers over Email

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

During error, We need to learn that error then work as per the error,
There is might be internet issue or Internet cable unplugged.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

1, Need to open Bluetooth of Speaker and Mobile.
2, Then search on bluetooth in mobile and select name as per speaker device name and connect.

What according to you makes you a good candidate for customer service or technical support job? | Because i have 6 years experience as a IT technical support with the different different profile and different different application experience.
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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