Subject: Tech Support Candidate - Ramvendra kumar Ramvendra
From: Ramvendra kumar Ramvendra <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 26 Jun 2021 12:26:29 -0400

| | Tech Support Test

Name | Ramvendra kumar Ramvendra
E-mail | [email-masked]
Phone Number | (+91) 8127817458
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | At home, working at wfh
Which best describes your Technical Support capabilities | I've worked in Level 2 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
MacOS
Linux
Hardware - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Dreamshol | Software Engineer | 2019 |
Previous Employer 1 | Paytm | Associate engineer | Working |
Previous Employer 2 | Na | Na | Na |

In your past experience you have (select all that applies)

Interacted with customers over Email
Used a case management tool

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | If I got the error while open the site , first we need to clear the cookies and catch of the system then try again.
Please list the steps to connect a Bluetooth speaker to your mobile phone. | Fort we need to open the Bluetooth of both device after that got to in setting and search for new device ond once got the same connect them ( with or without password)
What according to you makes you a good candidate for customer service or technical support job? | I hve good knowledge in java, database and I have good experience in the same
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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