Subject: Tech Support Candidate - Piyush Sinha
From: Piyush Sinha <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 26 Jun 2021 08:40:49 -0400

| | Tech Support Test

Name | Piyush Sinha
E-mail | [email-masked]
Phone Number | (91) 8800314948
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Badarpur, New Delhi
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Speakers & Audio
Auditor

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Elevate services India pvt Ltd | Auditor | | 48000
Previous Employer 1 | MD everywhere India pvt Ltd | Auditor | | 40000
Previous Employer 2 | Nthrive global solutions pvt Ltd | Senior associate | | 32000

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with International customers on Phone
Interacted with customers over Email
Used a case management tool

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | First of all I'll check my internet connection and modem settings, than I'll refresh the web page. I'll check if it's working than my problem is fixed but if it doesn't work I'll try it on phone web or go to a cyber cafe, if it's an urgent work that I have to finish.
Please list the steps to connect a Bluetooth speaker to your mobile phone. | Switch on the bluetooth on my phone and the speaker as well,  I'll try finding the device on phone than connect it. Than I'll play some cool songs
What according to you makes you a good candidate for customer service or technical support job? | My ability to stretch and being flexible is the key, I'm adaptive and good learner. My overall experience and knowledge makes me a suitable candidate
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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