Subject: Tech Support Candidate - Tarun Dhameja
From: Tarun Dhameja <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 26 Jun 2021 07:54:03 -0400

| | Tech Support Test

Name | Tarun Dhameja
E-mail | [email-masked]
Phone Number | (+91) 9680856032
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Gurgaon
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | | | |
Previous Employer 1 | Ace advance technologies | Sr. Technical executive | 30 September 2020 | 40,000
Previous Employer 2 | | | |

In your past experience you have (select all that applies)

Interacted with International customers on Phone
Interacted with customers over Email
Interacted with customers over Live Chat

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

I will check the Internet cable is inserted properly
Then will check the Wifi setting the default gateway
And then will reset the browser

Please list the steps to connect a Bluetooth speaker to your mobile phone.

Turn on the Bluetooth speaker
Go to setting turn on the Bluetooth and search the device once U can see the device in the list and click or connect the devices

What according to you makes you a good candidate for customer service or technical support job?

M good listener
have experience of 4 plus years in technical support
Soft spoken
Patience

On a scale of 1 - 5 please rate your fluency in spoken English | 5

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