Subject: Re: Tech Support Candidate - Himanshu Shukla
From: HR Livesalesman <[email-masked]>
To: Deeksha Dadu <[email-masked]>
Date: Thu, 26 Aug 2021 00:24:34 -0700 (MST)

MTI 

Regards, 
Harpreet Jaswal 
Cherry E Commerce Services Pvt. Ltd . 
Noida, India 
+911204332621 Ex.12 
+917042335393 

----- On Aug 25, 2021, at 7:46 PM, Deeksha Dadu <[email-masked]> wrote: 

Check 

From: Himanshu Shukla < [ mailto:[email-masked] | [email-masked] ] > 
Reply-To: " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] > 
Date: Tuesday, 24 August 2021 at 9:24 PM 
To: Saurabh Dadu < [ mailto:[email-masked] | [email-masked] ] >, " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] >, Deeksha Dadu < [ mailto:[email-masked] | [email-masked] ] >, Ashish Dabral < [ mailto:[email-masked] | [email-masked] ] >, "Pritish Nandi (LSM)" < [ mailto:[email-masked] | [email-masked] ] >, " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] > 
Subject: Tech Support Candidate - Himanshu Shukla 

	

	
	
			Tech Support Test 
		
	Name 	Himanshu Shukla 
	E-mail 	[ mailto:[email-masked] | [email-masked] ] 
	Phone Number 	(+91) 8881693331 
	Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station 	I can commute only using Metro 
	Where do you currently live (area) 	Lucknow 
	Which best describes your Technical Support capabilities 	I've worked in Level 2 tech support 
	Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) 	MS Windows OS - Advanced 
MS Windows - Basic 
Networking - basic 
Speakers & Audio 
Other various tech support 
	Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA 	
Name of Company Designation Last working day Monthly Salary (inhand) 
Current Employer 	NA 			
Previous Employer 1 	NA 			
Previous Employer 2 	NA 			
	In your past experience you have (select all that applies) 	Did not interact with customers, supported internal employees 
	Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. 	I'll just check which type of error it is showing ,if it is the error for network problem I'll check my network connection and then again I'll try to open the website and if there is any other error occurred then for that I'll be taking other relavent steps 
	Please list the steps to connect a Bluetooth speaker to your mobile phone. 	Step1 First of all make sure that Bluetooth of speaker must be open 
Step2 make sure the bluetooth of Mobile phone must be open 
Step3 the bluetooth network of speaker will be showing in mobile phone then I'll pair that with mobile phone's bluetooth network 
Step4 Both will get connected 
	What according to you makes you a good candidate for customer service or technical support job? 	I have efficient Communication skill in English language 

I have the ability to communicate according to the current situation and resolve the issue 

I'm a good teacher so I'll make sure whatever I deliver to other people they must get fully understand. 
	On a scale of 1 - 5 please rate your fluency in spoken English 	4