Subject: Re: Tech Support Candidate - Saumya Tripathi
From: HR Livesalesman <[email-masked]>
To: Deeksha Dadu <[email-masked]>
Date: Thu, 26 Aug 2021 00:20:56 -0700 (MST)

Domestic accent 

Regards, 
Harpreet Jaswal 
Cherry E Commerce Services Pvt. Ltd . 
Noida, India 
+911204332621 Ex.12 
+917042335393 

----- On Aug 25, 2021, at 7:42 PM, Deeksha Dadu <[email-masked]> wrote: 

Check 

From: Saumya Tripathi < [ mailto:[email-masked] | [email-masked] ] > 
Reply-To: " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] > 
Date: Tuesday, 24 August 2021 at 9:29 PM 
To: Saurabh Dadu < [ mailto:[email-masked] | [email-masked] ] >, " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] >, Deeksha Dadu < [ mailto:[email-masked] | [email-masked] ] >, Ashish Dabral < [ mailto:[email-masked] | [email-masked] ] >, "Pritish Nandi (LSM)" < [ mailto:[email-masked] | [email-masked] ] >, " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] > 
Subject: Tech Support Candidate - Saumya Tripathi 

	

	
	
			Tech Support Test 
		
	Name 	Saumya Tripathi 
	E-mail 	[ mailto:[email-masked] | [email-masked] ] 
	Phone Number 	(91) 9198456493 
	Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station 	I can commute only using Metro 
	Where do you currently live (area) 	Saket 
	Which best describes your Technical Support capabilities 	I don't have Tech Support experience, but I am confident with my skills I can do it 
	Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) 	MS Windows OS - Advanced 
Networking - basic 
Hardware - Basic 
Speakers & Audio 
	Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA 	
Name of Company Designation Last working day Monthly Salary (inhand) 
Current Employer 	NA 			
Previous Employer 1 	NA 			
Previous Employer 2 	NA 			
	In your past experience you have (select all that applies) 	Did not interact with customers, supported internal employees 
	Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. 	1. Restart my device 
2.make sure the internet connection 
3.we will check if the website is down for everybody or just me. 
4.we will change our browser 
	Please list the steps to connect a Bluetooth speaker to your mobile phone. 	1. Swipe down the top of the screen. 
2. Touch and hold Bluetooth. 
3. Tap on pair new device. If we don't find pair new device we will check"Available devices" or tap for refresh 
4. Tap the name of the Bluetooth device we want to pair with our device. 
5. Follow any on-screen instructions. 
	What according to you makes you a good candidate for customer service or technical support job? 	I have the right combination of skills for this job. I also bring the additional quality of strong analytical and problem solving ability . 
	On a scale of 1 - 5 please rate your fluency in spoken English 	5